The people behind 4.9 stars and 150+ Google reviews. A locally owned team — not rotating franchise technicians — who know Santa Cruz homes, show up on time, and stand behind their work.
Every member of the Eco-Flow team is hired, trained, and trusted by Scott. No subcontractors. No rotating strangers. The same people, job after job.
Fourteen years. That's how long Lupe has been showing up, doing the work, and doing it right. Above all, he takes pride in leaving every job site clean, every client satisfied, and every repair looking as good as it works. If there's a standard for quality around here, Lupe helped set it. Ask him what his favorite part of the job is and he'll tell you it's the emergency calls — because when he shows up to a crisis, he feels like a superhero. And honestly, the customers would agree.
Five years ago, Marco didn't know the name of a single fitting. Today, by contrast, he's one of our most reliable installers — and that journey is something he's genuinely proud of. Marco is proof that dedication and a willingness to learn can take you further than any shortcut. He shows up every day focused on one thing: completing quality work. No shortcuts, no cutting corners.
Jose is the guy you want showing up to your door. Indeed, with 4 years of hands-on experience, he's built a reputation for getting things done right, the first time. He's straightforward, skilled, and takes pride in the knowledge he's built up over the years in the trade. His ideal day? When everything goes as planned. And when it doesn't? That's what his experience is for.
Jesus is a guy who knows what he's about. Three years in the trades, a solid understanding of the work, and a love for asphalt days. He drives to work in complete silence — no music, no podcasts, just focus. And when he gets there, customers can count on one thing: Jesus will have the right information and know exactly what needs to be done.
Ask anyone on the crew and they'll tell you the same thing about Aroon: he's fast. Really fast. Notably, he takes pride in finishing jobs on time and in order, and he brings that same energy to everything he touches on site. What keeps him going? A good team. Aroon knows that great work doesn't happen alone, and he's grateful to be surrounded by people who have his back. Off the clock, he's filling his head with Brian Tracy podcasts — always working on the next version of himself.
Rusell is new to the team but you wouldn't know it by the way he works. Specifically, he came in with a goal: learn the trades the right way and do good work. His approach is simple — leave it better than when you showed up. A productive day and hitting the goals is all he needs to call it a great one. Off the clock, he's out riding dirtbikes.
If there's one person keeping the wheels turning behind the scenes, it's Alejandra. In fact, as our dispatcher, she's the calm in the middle of the storm — a mom who knows how to balance technicians, manage the schedule, and make sure every client feels heard when they call in a panic. In just three months, she's already the voice our customers trust most. What she's proudest of? Staying cool, calm, and empathetic with clients dealing with a plumbing disaster — always ready to reassure you that help is on the way.
Of course, behind every smoothly running plumbing company is someone making sure the numbers add up, the bills are paid, and the invoices go out on time. That's Meghan. She keeps the financial side of this business moving in the right direction and takes real pride in being part of what makes this team work. Her version of a great day? Bills paid. Invoices billed. Simple as that.
In truth, the difference between Eco-Flow and a franchise isn't just ownership — it's the people who actually show up at your door.
The highest-rated plumber in Santa Cruz County. Here's what your neighbors say.
4.9 stars, 18+ years, same crew every time — call or schedule online.
